Terms

Last updated: 07.04.2026 09:21

TAJLA.PL TERMS AND CONDITIONS (extended version 2026)

§1. Information about the Service and the Operator

The Tajla.pl website (“Service”) is operated by: Legalny Autozłom Sp. z o.o., with its registered office in Żory, ul. Wodzisławska 72c, KRS 0000525961, NIP 6511716889 (“Service Operator” or “TAJLA.PL”).

These Terms and Conditions set out the rules for using the Service, including registration, publication of listings, concluding Transactions between Users, and handling payments processed by an external payment operator.

The Service is a marketplace platform: it enables contact and conclusion of agreements between Users; as a rule, TAJLA.PL is not a party to sales/exchange agreements concluded between Users (subject to additional services provided by TAJLA.PL).

These Terms and Conditions are available free of charge, in a form that enables their download, storage, and reproduction.

§2. Definitions

For the purposes of these Terms and Conditions, the following terms shall mean:

  • User – a natural person who has an Account in the Service and uses it for purposes not directly related to business activity, unless these Terms and Conditions provide otherwise.
  • Account – a set of resources and permissions within the Service assigned to a User after registration.
  • Seller – a User who publishes a Listing for the sale of an Item.
  • Buyer – a User who purchases an Item as part of a Transaction.
  • Item – a movable item or other goods permitted for trade in accordance with law and the rules of the Service.
  • Listing – an offer for sale or exchange published by the Seller in the Service.
  • Transaction – an agreement concluded between the Buyer and the Seller (sale/exchange/other), carried out outside TAJLA.PL or using the functionalities of the Service.
  • Payment Operator / Tpay – Krajowy Integrator Płatności S.A. (Tpay brand), an entity providing payment services to Acceptors and Payers on the basis of its own terms and conditions/general terms.
  • Payer – an entity making a payment within the meaning of Tpay documents (usually the Buyer).
  • Additional Services – paid services of the Service Operator, e.g. Listing promotion, highlights, service fees, if introduced in the Price List.
  • Price List – a document in the Service specifying fees for Additional Services.
  • Content – any data and materials published in the Service (descriptions, photos, comments, messages, reviews, opinions, etc.).

§3. Acceptance of the Terms and Conditions and conditions of use

Using the Service requires acceptance of these Terms and Conditions as well as the Privacy and Cookies Policy.

The User declares that:

  • they have full legal capacity, or act with the consent of their legal guardian;
  • they provide truthful data and will keep it updated;
  • they will not use the Service for activities contrary to law or these Terms and Conditions.

TAJLA.PL may refuse to provide services in the event of violations of these Terms and Conditions (subject to the rules described in §21–§24).

§4. Nature of the Service (marketplace) and the role of TAJLA.PL

TAJLA.PL provides technical tools for publishing Listings and communication between Users.

TAJLA.PL does not:

  • verify in each case whether Items comply with their descriptions,
  • guarantee the solvency of Users,
  • provide a service of concluding agreements between Users,
  • provide payment services – payments are processed by the Payment Operator.

TAJLA.PL may provide paid Additional Services in accordance with the Price List.

§5. Account Registration

Registration requires providing at least: an e-mail address, password, and a selected username (nickname).

TAJLA.PL may introduce additional login methods (e.g. external providers) and additional verification elements (e.g. phone number, NIP) for security purposes.

The User is responsible for securing their login credentials.

One person should have one Account (unless TAJLA.PL agrees to an exception).

§6. Security, data updates, communication

The User undertakes to:

  • not share the Account with third parties,
  • promptly update their data,
  • use the Service in accordance with the law, good practices, and these Terms and Conditions.

TAJLA.PL may send system messages (e.g. concerning security, changes to the Terms and Conditions) to the e-mail address assigned to the Account.

§7. Rules for publishing Listings

The Seller publishes a Listing at their own responsibility and ensures that:

  • they have the right to dispose of the Item,
  • the description is true, complete, and not misleading,
  • the photos show the actual Item (it is prohibited to publish “internet” photos if they do not present the offered item).

The Listing should contain at least: the name, condition description, price, information about defects/wear, and the method of delivery/collection.

It is prohibited to repeatedly list the same item as a way of artificially increasing visibility.

§8. Prohibited and restricted Items

It is prohibited to offer Items:

  • the trade of which is prohibited by law,
  • infringing third-party rights (e.g. counterfeits, trademark infringements),
  • from categories prohibited by the Payment Operator (Tpay) – in accordance with its rules and the merchant agreement.

TAJLA.PL may maintain and publish its own list of prohibited/restricted categories (Appendix No. 1) – consistent with the law and the rules of service operators.

§9. Communication between Users

Users may communicate through the tools of the Service.

Sending spam, advertisements, unlawful content, offensive content, or content infringing personal rights is prohibited.

TAJLA.PL may use automatic anti-spam/anti-fraud filters, with respect for privacy and in accordance with the law.

§10. Reviews and ratings

Reviews may only be submitted by Users after a Transaction.

Reviews must be reliable and concern a specific transaction.

TAJLA.PL may remove reviews that violate the law/these Terms and Conditions or constitute abuse.

§11. Conclusion of a Transaction

A Listing constitutes an invitation to conclude a contract, unless the content states otherwise.

A sales agreement is concluded between the Seller and the Buyer on the terms agreed by the parties.

TAJLA.PL may provide features facilitating order placement, payment, and delivery selection – without becoming a party to the sales agreement.

§12. Delivery, collection, risk

The method of delivery is determined by the parties.

The Seller is responsible for proper packaging and shipment, unless the parties agree otherwise.

The risk of loss/damage in transit is allocated in accordance with the law and the arrangements of the parties.

§13. Payments in the Service – general rules (Tpay)

Payments in the Service may be made via the Payment Operator (Tpay).

Tpay provides Payers with payment methods (e.g. instant transfers, BLIK, cards) depending on the merchant configuration.

TAJLA.PL does not store payment card data or payment authentication data; such data is processed by Tpay or entities involved in the payment process in accordance with their rules.

Transactions may require SCA (strong customer authentication) in accordance with PSD2.

§14. Legal relationships in payments and liability

The payment service provider is Tpay (KIP S.A.) on the basis of its own terms and conditions/general terms; the User may be required to accept those documents.

TAJLA.PL shall not be liable for:

  • refusal of payment authorization by the bank/Payer,
  • interruptions or errors attributable to banking systems or Tpay,
  • chargeback/complaint decisions issued by the card issuer or payment organization.

§15. Chargeback and card payment complaints

In the case of card payments, the Buyer may be entitled to a chargeback procedure carried out by the card-issuing bank.

TAJLA.PL may require the Seller to cooperate and provide documents confirming performance of the agreement (e.g. proof of shipment, correspondence, confirmation of receipt).

The effects of chargeback (e.g. debiting the Seller’s/merchant’s balance) may result from the rules of card operators and settlement agreements.

§16. Refunds

A refund may occur:

  • on the basis of an agreement between the Seller and the Buyer,
  • as a result of dispute resolution,
  • as a result of a chargeback procedure or payment complaint.

The technical refund is carried out using a method compliant with Tpay rules and the selected payment method.

§17. Fees, commissions, premium services

TAJLA.PL may charge fees for Additional Services (e.g. highlight, promotion, packages).

The amount and rules of fees are specified in the Price List.

Changes to the Price List: at least 14 days in advance, unless mandatory provisions of law require otherwise.

If the Service ever introduces price promotions (for TAJLA.PL services), the rules on presenting price reductions (the lowest price from the previous 30 days) shall apply in accordance with the regulations implementing the Omnibus Directive.

§18. Buyer Protection – “platform” model (without escrow)

TAJLA.PL may provide a “Buyer Protection” program as a support service (e.g. mediation, evidentiary support, reporting tools) – if described in the Service.

Buyer Protection does not constitute a TAJLA.PL guarantee of the Seller’s performance of the agreement, unless TAJLA.PL expressly declares so in separate program terms.

Detailed program conditions (deadlines, criteria) – in Appendix No. 2.

§19. Disputes between Users – step-by-step procedure

The Buyer and the Seller undertake to first seek an amicable resolution of the dispute in private correspondence.

If the dispute is not resolved, the User may submit a report to TAJLA.PL via the form.

TAJLA.PL may:

  • request documents and explanations,
  • forward the other party’s position,
  • indicate possible solutions (refund, exchange, surcharge, return shipment).

TAJLA.PL may limit Account functions during a dispute if necessary for the security of the Service.

§20. Complaints concerning TAJLA.PL services (not goods)

Complaints regarding the operation of the Service or Additional Services shall be submitted electronically to the address indicated in the Service.

A complaint should include: the User’s details, a description of the problem, the date, and the expected manner of resolution.

Response deadline: up to 14 business days (or another deadline indicated in the Service).

§21. Illegal content and content violating the Terms and Conditions – reports (DSA)

TAJLA.PL provides a mechanism for reporting Content that a User considers illegal or violating these Terms and Conditions (notice & action).

The report should include: the link/ID of the content, a description of the violation, and the contact details of the reporting person (if required).

TAJLA.PL may block/hide the content and take action against the violating Account.

In the event of restricting Content or an Account, TAJLA.PL shall provide the User with a “statement of reasons” to the extent required by law.

§22. Measures against abuse (fraud, spam, repeated violations)

TAJLA.PL may apply security measures, including:

  • limitations of Account functions,
  • verification of activities,
  • temporary suspension,
  • removal of Listings.

In the event of repeated submission of manifestly illegal content or manifestly unfounded reports, TAJLA.PL may restrict access to the reporting mechanism or the Service for a reasonable period, after prior warning.

§23. Suspension and deletion of the Account

TAJLA.PL may suspend or delete an Account when the User:

  • violates the law or these Terms and Conditions,
  • commits fraud,
  • publishes prohibited content,
  • attempts to circumvent security measures.

Where possible, TAJLA.PL warns the User and indicates the reason (with exceptions related to security).

§24. Termination of use of the Service

The User may delete the Account according to the function available in the Service or by contacting TAJLA.PL.

Deletion of the Account does not affect liability for Transactions concluded before deletion and does not remove data that TAJLA.PL is obliged to retain (e.g. for accounting/security purposes) – in accordance with the law.

§25. Consumer rights in Transactions with an entrepreneur

If the Seller is an entrepreneur and the Buyer is a consumer, consumer rights regulations shall apply, including the right to withdraw from a distance contract, as a rule, within 14 days (subject to statutory exceptions).

TAJLA.PL is not a party to such claims, but may provide communication tools and evidentiary support.

§26. Liability of TAJLA.PL

TAJLA.PL is liable for the provision of electronic services in accordance with these Terms and Conditions and the law.

TAJLA.PL is not liable for:

  • performance of agreements between Users,
  • the quality, legality, and safety of Items,
  • actions of banks and payment operators (including Tpay),
  • actions of shipping companies.

§27. Copyright and license to Content

The User grants TAJLA.PL a non-exclusive, royalty-free license to use the Content to the extent necessary for the functioning of the Service (displaying, indexing, promotion within the Service).

The User declares that they hold rights to the Content (in particular to photographs).

§28. Personal data and privacy

The controller of personal data with regard to the operation of the Service is TAJLA.PL.

Data may be made available to processors (hosting, anti-fraud tools) and to the Payment Operator to the extent necessary to carry out payments.

Details are set out in the Privacy Policy.

§29. Amendments to the Terms and Conditions

TAJLA.PL may amend these Terms and Conditions for important reasons: a change in law, a change in the functionality of the Service, security, a change in service providers (e.g. payments).

TAJLA.PL informs about changes at least 14 days in advance, unless the law requires a different period.

§30. Final provisions

The governing law is Polish law.

Disputes shall be resolved by courts having jurisdiction in accordance with the law.

These Terms and Conditions enter into force on the date of publication.

§31. TAJLA.PL commission and service fees

TAJLA.PL may charge the Seller a Commission on Transactions concluded through the Service, as well as other fees related to the use of Service functions, in particular: a service fee, a listing fee in selected categories, and fees for Additional Services.

The Commission may be charged in particular:

  • as a percentage of the Item price (gross),
  • as a fixed amount,
  • as a mixed model (percentage + fixed amount).

Detailed rates, the method of calculation, and the moment when the obligation to pay arises are specified in the Price List available in the Service.

Unless the Price List provides otherwise, the commission is due where:

  • the Buyer makes payment for the Item in the Service, or
  • the parties confirm the conclusion of the Transaction in the Service functionality, or
  • another event specified in the Price List as triggering commission charging has occurred (e.g. “purchase confirmed”).

The Commission and fees may include taxes, if this results from the Price List and applicable law.

§32. Authorization to collect commission and fees

By publishing a Listing and accepting these Terms and Conditions and the Price List, the Seller authorizes TAJLA.PL to collect due fees (including the Commission) in accordance with the Price List.

If settlements in the Service are carried out using the Payment Operator (Tpay), the Seller acknowledges that part of the payment amount may be settled as fees due to TAJLA.PL in accordance with the settlement configuration.

TAJLA.PL may introduce a Seller balance/settlement mechanism (e.g. “Seller Balance”), on which receivables and deductions related to Transactions are recorded.

§33. Price, delivery costs, and additional fees

The Seller sets the price of the Item in the Listing.

Delivery costs (if any) and other costs related to the Transaction should be indicated to the Buyer before conclusion of the Transaction, in a clear and non-misleading manner.

It is prohibited to hide costs or introduce additional charges after purchase, except where the parties expressly agree to change the terms of the Transaction.

§34. Payment settlements and payouts for the Seller

Payments may be handled by the Payment Operator (Tpay) in accordance with its documents (general terms/terms and conditions).

TAJLA.PL may provide the Seller with tools to order payouts of funds due to the Seller (e.g. payout to a bank account).

Payout deadlines and procedures may depend on:

  • confirmation of completion of the Transaction (e.g. dispatch/receipt),
  • the outcome of a dispute or complaint,
  • security/AML requirements,
  • the rules of Tpay and banks.

TAJLA.PL may introduce settlement periods (e.g. daily/weekly) for payouts, provided that it clearly indicates them in the Service.

§35. Withholding payout and deductions (fraud, dispute, chargeback)

TAJLA.PL may temporarily withhold payout of funds to the Seller if:

  • a dispute concerning the Transaction is ongoing,
  • there is a justified suspicion of fraud or violation of law,
  • the Seller violates these Terms and Conditions,
  • a request/claim related to a chargeback or payment complaint has been received.

Where a chargeback or similar return procedure initiated by a bank/card organization occurs, the Seller undertakes to cooperate with TAJLA.PL and provide evidence of performance of the Transaction (e.g. proof of shipment, proof of delivery, correspondence, photos). (The general rule of how chargeback works is banking/card-related; for example, it is described by Pekao Bank).

TAJLA.PL may deduct due fees (including the Commission) from amounts due to the Seller to the extent permitted by law and the Price List.

§36. Payment refunds – technical and organizational rules

A refund of funds to the Buyer may result in particular from:

  • agreement of the parties (the Seller accepts the return),
  • dispute resolution,
  • non-performance of the Transaction,
  • a decision resulting from banking/card procedures (e.g. chargeback).

If the refund is made within the Tpay system, the rules and deadlines for refunds may depend on the payment method and Tpay procedures (including the merchant’s refund request).

TAJLA.PL may provide a full or partial refund function (if available in the Tpay/Service configuration); technical details may result from the Tpay panel/FAQ.

The Seller acknowledges that card payment refunds may be subject to separate rules and deadlines resulting from the card ecosystem.

§37. Invoices and tax settlements of TAJLA.PL (commission services)

If the Seller is an entrepreneur, they may be obliged to make tax settlements related to the sale of Items in accordance with the law.

TAJLA.PL provides the Seller with an intermediation/platform access service (and possibly other paid services) and may document due fees (including the Commission) with an appropriate accounting document in accordance with the law (e.g. an invoice, where applicable).

Details concerning invoicing (e.g. invoice data, billing cycle) may be specified in the Price List or in the Seller’s Account settings.

§38. Goods and services prohibited in payments (Tpay) – Seller’s obligations

The Seller undertakes not to offer Items and not to accept payments for goods/services that are prohibited:

  • by law,
  • by these Terms and Conditions,
  • by the documents of the Payment Operator (Tpay), including the list of goods and services for which accepting payments is prohibited.

In the event of a violation being found, TAJLA.PL may:

  • remove the Listing,
  • withhold payouts,
  • suspend the Account,
  • refer the matter for clarification and, if necessary, inform the competent authorities.

§39. Reporting problems in a Transaction and deadlines

A User who identifies a problem concerning a Transaction (in particular: lack of shipment, delay, non-compliance of the Item with the description, damage, suspicion of fraud) should promptly attempt to clarify the matter directly with the other party through communication in the Service.

Regardless of section 1, the User may submit a Dispute Report to TAJLA.PL via the form in the Service.

Recommended reporting deadlines (unless the law provides otherwise):

  • lack of shipment / lack of dispatch – not earlier than after the declared shipping time has elapsed and not later than 14 days from the date of purchase (unless the parties agreed otherwise);
  • damage in transit – within 48 hours from receipt of the parcel (with photo documentation);
  • non-compliance with the description – within 7 days from receipt (with documentation);
  • suspicion of fraud – immediately upon noticing the circumstances.

Exceeding the recommended deadlines does not exclude the possibility of making a report, but may hinder verification and pursuit of claims.

§40. Dispute Report – required information and evidence

A Dispute Report should include at least:

  • the Transaction identifier / link to the Listing,
  • a description of the problem and the User’s request (e.g. refund, reduction, return),
  • key dates (purchase, dispatch, delivery),
  • evidence, if available.

Examples of evidence:

  • proof of dispatch / shipment number / tracking,
  • photos of the parcel (external), filling, and the Item,
  • photos of defects, damage, non-compliance,
  • correspondence between the parties in the Service,
  • carrier damage report (if prepared),
  • payment confirmations.

TAJLA.PL may request that the report be supplemented. Failure to supplement it within 7 days may result in closing the case without a substantive decision (with the possibility of submitting it again after completion).

§41. Procedure for handling a Dispute by TAJLA.PL

TAJLA.PL conducts clarification proceedings as impartially as possible, based on evidence and statements of the parties.

TAJLA.PL may:

  • request positions and evidence from the parties,
  • indicate a recommended solution (e.g. refund after return shipment),
  • propose a settlement within a specified deadline,
  • limit Account functions (e.g. withhold payout) – if necessary for security.

The standard deadline for resolving a Dispute is 14 business days from collecting complete information; in complex matters, TAJLA.PL may extend this deadline, informing the parties of the reason.

TAJLA.PL does not replace a court or public authorities; TAJLA.PL’s actions are organizational/mediation in nature and serve to reduce abuse and improve security in the Service.

§42. Effects of a Dispute on the Seller’s settlements and commission

During a Dispute, TAJLA.PL may withhold the payout of funds to the Seller relating to the disputed Transaction, if:

  • this is necessary for clarification,
  • there is a risk of chargeback,
  • there are indications of a violation of these Terms and Conditions.

If the dispute ends with:

  • a refund – the settlement of commission/service fees shall be made in accordance with the Price List (e.g. cancellation of the commission or charging a minimum service fee, if so provided and clear to the parties);
  • upholding the Transaction – the commission remains due in accordance with the Price List;
  • a partial refund/reduction – the commission may be recalculated on the corrected amount, if provided for in the Price List.

If a chargeback or similar return procedure has been carried out in respect of the Transaction, the settlement of commission and receivables may take into account the costs and effects of that procedure in accordance with the Price List and settlement rules.

§43. Scenario 1 – Lack of shipment / lack of dispatch

If the Seller does not dispatch the Item within the period declared in the Listing or agreed with the Buyer, the Buyer may submit a Dispute Report.

The Seller should provide proof of dispatch no later than within 3 business days from TAJLA.PL’s request.

In the absence of proof of dispatch within the deadline, TAJLA.PL may:

  • consider that the Seller has failed to perform the shipping obligation,
  • recommend cancellation of the Transaction and a refund (if payment mechanisms allow it),
  • take action against the Seller’s Account (warning/restriction/suspension).

If the Seller demonstrates that the parcel has been dispatched and is in delivery, TAJLA.PL may postpone the decision until the result of delivery is known.

§44. Scenario 2 – Damage in transit

The Buyer should promptly, where possible upon receipt:

  • check the condition of the packaging,
  • take photos of the parcel damage,
  • secure evidence (packaging, filling).

The Buyer should report the damage within the deadline indicated in §39 section 3 point 2 and attach documentation.

The Seller is obliged to ensure proper packaging of the parcel adequate to the Item.

TAJLA.PL may recommend:

  • a partial refund (price reduction),
  • a refund after return shipment of the Item,
  • reporting the damage to the carrier – if the carrier’s terms require it.

Liability for the carrier and the method of packaging may depend on who ordered the transport and what conditions were agreed by the parties.

§45. Scenario 3 – Item not as described

Non-compliance with the description includes, in particular, situations where:

  • the condition, features, completeness, or authenticity of the Item differ materially from the description,
  • defects were revealed that were not indicated in the Listing and are of material significance.

The Buyer should present:

  • photos/videos documenting the non-compliance,
  • a comparison with the content of the Listing (screenshots/description).

TAJLA.PL may recommend a solution depending on the scale of the non-compliance:

  • a price reduction,
  • a refund after return shipment of the Item,
  • another settlement between the parties.

If there is a justified suspicion that the Item is counterfeit or originates from a prohibited act, TAJLA.PL may:

  • block the Listing and the Account,
  • request additional evidence of origin,
  • if necessary, refer the matter to the competent authorities.

§46. Cancellation of the Transaction, withdrawal, return of the item

Users may cancel a Transaction only by mutual consent, provided that:

  • the Item has not yet been shipped, or
  • the parties agree on the method of settlement and any return.

If the return of the Item is agreed between the parties, the parties determine:

  • the address and method of return shipment,
  • the return deadline,
  • who bears the cost of return shipment,
  • the conditions for securing the parcel.

If the Seller is an entrepreneur and the Buyer is a consumer, the regulations on the right of withdrawal from a distance contract may apply (as a rule 14 days), subject to statutory exceptions; in such a case, the rules for returning the Item and costs result from the law and the Seller’s regulations.

TAJLA.PL may provide tools facilitating communication and confirmation of arrangements, but does not assume the parties’ obligations resulting from the sales agreement.

§47. Transaction security and prevention of abuse

TAJLA.PL applies technical and organizational measures intended to ensure the security of the Service and Transactions.

In particular, TAJLA.PL may use:

  • abuse and fraud detection systems,
  • automatic Transaction risk assessment systems,
  • analysis of User behavior,
  • temporary blocks of functionalities.

The User accepts that these actions may be taken automatically in order to protect the Service, Users, and the Payment Operator.

§48. User identity verification (KYC)

TAJLA.PL may require a User to undergo an identity verification process.

Verification may include in particular:

  • confirmation of a phone number or e-mail address,
  • presentation of an identity document,
  • confirmation of a bank account,
  • other forms of verification required by law or payment operators.

Refusal to undergo verification may result in restriction of Account functionalities or its suspension.

§49. Anti-money laundering (AML)

TAJLA.PL may apply anti-money laundering and counter-terrorist financing procedures in accordance with applicable regulations.

As part of AML procedures, TAJLA.PL may:

  • monitor Transactions,
  • analyze the source of funds,
  • report suspicious activities to the competent authorities.

The User undertakes not to use the Service in order to conceal the origin of funds or conduct activities contrary to law.

§50. Transaction and payout limits

TAJLA.PL may introduce limits concerning:

  • the number of Transactions,
  • the value of a single Transaction,
  • the total value of sales or purchases,
  • payouts of funds.

Limits may depend on:

  • the level of Account verification,
  • Transaction history,
  • risk assessment.

TAJLA.PL may change the limits to ensure system security.

§51. Prohibition of abuse and system manipulation

The following are prohibited:

  • manipulating the rating or review system,
  • artificially inflating sales,
  • concluding fictitious Transactions,
  • attempts to circumvent the Service commission,
  • exploiting system errors.

A violation may result in:

  • revocation of benefits obtained by the User,
  • suspension or deletion of the Account,
  • claims for damages.

§52. Multiple accounts (multi-accounting)

A User may have one Account, unless TAJLA.PL agrees to a larger number of accounts.

It is prohibited to create multiple accounts in order to:

  • circumvent restrictions,
  • manipulate reviews,
  • avoid fees or sanctions.

TAJLA.PL may link accounts belonging to one User and apply restrictive measures.

§53. Suspension of funds and functionalities

TAJLA.PL may temporarily restrict Account functions or withhold settlements if:

  • there is suspicion of a violation of law,
  • there is a risk of fraud,
  • clarification proceedings are ongoing,
  • this is required by law or the payment operator.

Unless prohibited by law, TAJLA.PL informs the User of the reason for the restriction.

§54. Appeal procedure against decisions of TAJLA.PL

The User has the right to appeal a decision of TAJLA.PL regarding:

  • suspension of the Account,
  • restriction of functionalities,
  • removal of content,
  • resolution of a Dispute.

An appeal shall be submitted via the form in the Service within 14 days from receipt of the decision.

TAJLA.PL considers the appeal within up to 14 business days.

The decision after considering the appeal is final within the Service procedures.

§55. Liability for violations and sanctions

In the event of a violation of these Terms and Conditions, TAJLA.PL may apply measures proportionate to the violation:

  • warning,
  • restriction of Account functions,
  • suspension of the Account,
  • deletion of the Account.

TAJLA.PL may pursue damages for losses caused by a violation of these Terms and Conditions.

TAJLA.PL may cooperate with state authorities in matters concerning violations of law.

§56. Personal data and GDPR

The controller of Users’ personal data is TAJLA.PL.

Data is processed for the purpose of:

  • providing the Service’s services,
  • carrying out Transactions,
  • handling payments and settlements,
  • ensuring the security of the Service,
  • fulfilling legal obligations.

Data may be transferred to cooperating entities, in particular:

  • payment operators,
  • IT service providers,
  • logistics operators,
  • public authorities — where required by law.

The User has the right to:

  • access their data,
  • rectify it,
  • erase it,
  • restrict processing,
  • data portability,
  • object to processing.

Details of data processing are set out in the Privacy Policy.

§57. Cookies and tracking technologies

The Service uses cookies and similar technologies for the purpose of:

  • ensuring the functionality of the Service,
  • traffic analysis,
  • ensuring security,
  • personalization of services.

The User may manage cookie settings in their browser.

Detailed information is available in the Cookies Policy.

§58. Intellectual property of the Service

All rights to the Service, its elements, software, graphics, trademarks, and content belong to TAJLA.PL or its partners.

Copying, distributing, or using elements of the Service without TAJLA.PL’s consent is prohibited.

The User grants TAJLA.PL a non-exclusive license to use content published in the Service to the extent necessary to provide services.

§59. Integrations, API, and external services

TAJLA.PL may provide integrations with external services, in particular payment operators or providers of logistics services.

Using external services may require acceptance of the terms and conditions of those entities.

TAJLA.PL is not responsible for the operation of external services.

§60. Availability of the Service and technical interruptions

TAJLA.PL makes efforts to ensure continuity of operation of the Service.

TAJLA.PL may temporarily restrict access to the Service for the purpose of:

  • technical work,
  • system updates,
  • removing failures.

TAJLA.PL is not responsible for interruptions resulting from causes beyond its control.

§61. Liability of TAJLA.PL and limitations of liability

TAJLA.PL is liable for the provision of electronic services in accordance with these Terms and Conditions.

TAJLA.PL shall not be liable for:

  • actions of Users,
  • performance of Transactions,
  • the quality or legality of Items,
  • actions of payment operators and carriers,
  • Users’ lost profits.

TAJLA.PL’s liability towards the User is limited to the amount of fees paid by the User to TAJLA.PL in the 12 months preceding the event.

§62. Force majeure

TAJLA.PL shall not be liable for failure to perform obligations arising from these Terms and Conditions caused by force majeure.

Force majeure includes in particular:

  • internet infrastructure failures,
  • actions of state authorities,
  • natural disasters,
  • cyberattacks.

§63. Transfer of rights and obligations

TAJLA.PL may transfer rights and obligations arising from these Terms and Conditions to another entity operating the Service.

The User may not transfer rights arising from these Terms and Conditions without TAJLA.PL’s consent.

§64. Electronic communication

Communication between TAJLA.PL and the User takes place electronically.

The User undertakes to update their contact details.

Delivery of a message to the e-mail address assigned to the Account is considered effective.

§65. Final provisions

These Terms and Conditions are governed by Polish law.

Disputes between TAJLA.PL and the User shall be resolved by courts having jurisdiction in accordance with the provisions of law.

If any provision of these Terms and Conditions is found invalid, the remaining provisions shall remain in force.

These Terms and Conditions enter into force on the date of publication in the Service.

An integral part of these Terms and Conditions consists of:

  • Privacy Policy,
  • Cookies Policy,
  • Price List,
  • list of prohibited goods,
  • reporting and complaint procedure.
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